{"id":2340,"date":"2026-10-20T21:41:23","date_gmt":"2026-10-20T21:41:23","guid":{"rendered":"https:\/\/palette.ecuad.ca\/support\/managing-comments\/"},"modified":"2026-10-20T21:43:47","modified_gmt":"2026-10-20T21:43:47","slug":"managing-comments","status":"publish","type":"post","link":"https:\/\/palette.ecuad.ca\/support\/managing-comments\/","title":{"rendered":"Managing comments"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Approve, reply to or remove comments on your site, and choose whether posts take comments at all.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Approve, reply or remove a comment<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your Dashboard, click <strong>Comments<\/strong>. A number next to it shows comments waiting for you.<\/li>\n\n\n\n<li>Point to a comment to see its links.<\/li>\n\n\n\n<li>Click <strong>Approve<\/strong> to show it on your site, <strong>Reply<\/strong> to answer it, <strong>Spam<\/strong> for junk, or <strong>Trash<\/strong> to remove it.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"214\" src=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/comments-pending-1024x214.png\" alt=\"The Comments screen with a pending comment and its Approve, Reply, Quick Edit, Edit, Spam and Trash links highlighted\" class=\"wp-image-2338\" srcset=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/comments-pending-1024x214.png 1024w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/comments-pending-300x63.png 300w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/comments-pending-768x160.png 768w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/comments-pending.png 1322w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip:<\/strong> A comment with a coloured bar on its left is waiting for approval. Nobody else can see it until you approve it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Turn comments on or off for a post<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the post in the block editor.<\/li>\n\n\n\n<li>In the post settings sidebar, click the word next to <strong>Discussion<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Open<\/strong> or <strong>Closed<\/strong>, then click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"631\" height=\"330\" src=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/post-discussion-toggle.png\" alt=\"The post settings sidebar with Discussion selected and its Open and Closed options highlighted\" class=\"wp-image-2339\" srcset=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/post-discussion-toggle.png 631w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/post-discussion-toggle-300x157.png 300w\" sizes=\"auto, (max-width: 631px) 100vw, 631px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the Classic Editor, tick or untick <strong>Allow comments<\/strong> in the <strong>Discussion<\/strong> box below the editor. No Discussion box? Click <strong>Screen Options<\/strong> at the top right and tick <strong>Discussion<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Set comment rules for your site<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For site admins.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings \u2192 Discussion<\/strong>.<\/li>\n\n\n\n<li>Under <strong>Default post settings<\/strong>, tick <strong>Allow people to submit comments on new posts<\/strong> to turn comments on for new posts.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"188\" src=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-default.png\" alt=\"Discussion Settings with Allow people to submit comments on new posts highlighted\" class=\"wp-image-2336\" srcset=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-default.png 855w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-default-300x66.png 300w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-default-768x169.png 768w\" sizes=\"auto, (max-width: 855px) 100vw, 855px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>To check every comment before it appears, tick <strong>Comment must be manually approved<\/strong> under <strong>Before a comment appears<\/strong>.<\/li>\n\n\n\n<li>Scroll down and click <strong>Save Changes<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"715\" height=\"84\" src=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-moderation.png\" alt=\"Before a comment appears, with Comment must be manually approved and Comment author must have a previously approved comment highlighted\" class=\"wp-image-2337\" srcset=\"https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-moderation.png 715w, https:\/\/palette.ecuad.ca\/support\/wp-content\/uploads\/sites\/13\/2026\/10\/discussion-moderation-300x35.png 300w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Good to know<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The default only applies to new posts. Open or close comments on existing posts one at a time.<\/li>\n\n\n\n<li>Getting spam? In <strong>Settings \u2192 Discussion<\/strong>, tick <strong>Users must be registered and logged in to comment<\/strong> so only people with an ECU login can comment.<\/li>\n\n\n\n<li>Trashed comments are deleted for good after 30 days.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related guides<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/support\/basic-site-settings\/\">Site settings and privacy<\/a><\/li>\n\n\n\n<li><a href=\"\/support\/editing-a-post\/\">Editing a post<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Approve, reply to or remove comments on your site, and choose whether posts take comments at all. Approve, reply or remove a comment Tip: A comment with a coloured bar on its left is waiting for approval. Nobody else can see it until you approve it. Turn comments on or off for a post In [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-2340","post","type-post","status-publish","format-standard","hentry","category-site-management"],"_links":{"self":[{"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/posts\/2340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/comments?post=2340"}],"version-history":[{"count":1,"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/posts\/2340\/revisions"}],"predecessor-version":[{"id":2347,"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/posts\/2340\/revisions\/2347"}],"wp:attachment":[{"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/media?parent=2340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/categories?post=2340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/palette.ecuad.ca\/support\/wp-json\/wp\/v2\/tags?post=2340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}